FAQs
At Fire and Ice Heating and Cooling we strive to provide valuable information to our customers. Here are a few of the most common frequently asked questions we are asked about.
Do You Provide an After Hours Service?
Yes, many of our customers have benefited from our 24/7 service.
What form of payment do you accept?
All major credit cards, checks, and cash. A credit card does have a convenience fee added to the bill.
How large of an area do you service?
Because of the cost of gas we have to limit ourselves to a 20 mile radius around the city of Greensboro, North Carolina. To travel beyond that radius, we have to charge a fuel surcharge.
What type of systems do you service?
We service all makes and models of air conditioners, heat pumps, and propane/natural gas furnaces
What type of customers do you work with?
We proudly focus solely on residential customers.
How many years of experience do you have?
All our professionals have over 10 years experience.